Executive Vice President, Insights & Enablement
Cathy Baker is an Executive Vice President in Data & Services, leading the Insights & Enablement team for Mastercard. The Insights & Enablement team plays a vital role in the Data & Services organization by leading efforts to ensure we have the right infrastructure and tools to enable data-driven decisions and optimize productivity. Insights & Enablement provide data and analytics to allow for informed decision making, managing a fully integrated internal platform that supports sales through delivery operations, managing risk and compliance to ensure fit-for-purpose controls, and optimizing procurement processes -- all in support of Operational Excellence, Knowledge Management, and Collaboration.
Previously Cathy was President & Chief Operating Officer at APT, now a Mastercard company. While at APT, Ms. Baker helped scale the organization from a small start-up through to acquisition, with a particular focus on people strategies, marketing and operations. Prior to joining APT, Ms. Baker was a Vice President at Oliver Wyman (formerly Mercer Management Consulting), where she provided strategic consulting to companies in the telecommunications, financial services, and transportation industries. In addition, while at Mercer, Ms. Baker led Mercer's worldwide recruiting process and she served as the North American and Asian Continent leader, managing all non-partner staff in those offices, including capacity planning, staffing, performance assessment, career development, and other talent programs from point of entry to promotion to partner. Ms. Baker also helped lead the integration of two major acquisitions (CDI - Boston, Paris, and ADP-Mexico City) while at Mercer.
Ms. Baker holds a BA in history from Dartmouth College, where she graduated cum laude, and an MA in International Studies from the University of Vienna in Austria, where she graduated in the top 5 percent of her class.