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Digital Momentum and Beyond 

2020 accelerated e-commerce around the globe as retailers made the shift to digital. Learn what’s next in the commerce e-volution.

Consumers worldwide spent nearly $900,000,000,000 at online retailers in 2020 as Covid-19 forced mobility restrictions and new ways of getting goods and services. Digital momentum continued in 2021 for markets and industries around the world.

This report, the third in our Recovery Insights series, looks at how Covid-19 contributed to retail’s digital acceleration, how much of that digital spending we expect to be permanent by country and by sector, and the impact on the globalization of e-commerce.

"E-commerce made up roughly $1 out of every $5 spent on retail in 2020, up from about $1 out of every $7 spent in 2019.”

Download Commerce E-volution to learn more about Covid-19’s impact on retail and what to expect going forward.

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