Emirates Skywards partnered with Mastercard Digital Labs to transform its loyalty offering

Nancy Clark, Senior Head of Partnerships, and others discuss how Emirates Skywards partnered with Mastercard Digital Labs to transform its loyalty offering with a rapid innovation and prototyping sprint workshop. The Emirates Skywards team speaks to the value of Mastercard’s design thinking and loyalty expertise, including taking a complex consumer challenge from concept to an innovative solution, delivering a high-fidelity prototype app, pitch presentation and product video in just five days.