In today’s competitive retail and digital commerce environment, merchants are at the forefront of delivering seamless, secure, and personalized experiences to consumers across channels. As expectations rise and technologies evolve, merchants must balance innovation with operational excellence to drive growth and customer loyalty. The Virtual Innovation Summit for Merchants is designed to empower retail leaders, eCommerce strategists, and digital payment professionals with the insights and strategies needed to thrive in a fast-changing landscape. The RiskRecon Program (defined below) is designed to help merchants effectively understand and perform mitigations as well as manage certain cyber risks related to the external security of third-party payment vendors. The Mastercard Cyber Insights Report is an advisor-led, tailored analysis powered by the Cyber Insights Platform. It delivers strategic threat intelligence to help merchants understand, prioritize, and act on their most pressing cybersecurity risks.

What is the Virtual Innovation Summit: Merchants?

The Summit is a virtual offering of three (3) days of speaker sessions; a curated view to bring together merchant experts, technology innovators, and customer experience leaders to explore the most critical opportunities and challenges facing merchants today. Recordings will be available (in the Digital Safari platform) to all registered Clients upon completion of the Summit.

Program Overview:

Summit attendees will gain firsthand knowledge on key areas such as:

• The Risk-Ready Merchant Futureproofing Security in a Dynamic Threat Landscape - A strategic keynote diving into the expanding attack surface in merchant ecosystems—covering cyber, fraud, insider risk, and reputational threats. Understand how CSOs are aligning with the C-suite to build trust-driven commerce at scale. 
• Omnichannel Optimization & Checkout Innovation Explore how leading merchants are integrating in-store and online touchpoints with innovative checkout experiences that reduce abandonment and boost conversion. To include expanding omnichannel engagement with customers while protecting against fraud. 
• The Fraud-Experience Trade-off Learn from fraud and risk experts on balancing security with a smooth customer experience, including innovations in real-time decisioning and adaptive authentication. 
• The Future of Loyalty in a Cookie-less World Dive into how merchants are reinventing loyalty and retention strategies as data privacy reshapes digital engagement. 
• Building Trust Through Transparency & Consent-Driven Data Use With regulatory scrutiny rising and consumer expectations shifting, explore how privacy-first data practices and secure digital identity strategies are critical to long-term trust and compliance. 
• AI-Powered Merchandising & Personalization Discover how merchants are using AI to optimize product discovery, recommendations, and dynamic pricing. 
• Navigating Friendly Fraud & False Claims in the Age of Seamless CX Examine the rise of abuse vectors like policy exploitation (free returns, false disputes, promo stacking) and how merchants are leveraging data science and behavior analytics to distinguish genuine from opportunistic behavior—without degrading experience. 
• Return Abuse, Policy Manipulation & Abuse Tech Ecosystems Fraud isn’t always external. Dive into how "abuse-as-a-service" networks are industrializing return fraud, triangulation scams, and complaint exploitation, and how leading merchants are responding with proactive controls and behavioural analytics.
• Third-Party Risk & the Extended Attack Surface Explore how partners, platforms, and service providers can introduce hidden risk—and how modern vendor risk management (VRM) practices, shared signals, and zero-trust architectures are key to ecosystem resilience.
• Cyber-Fraud Convergence From Defense to Dynamic Detection. With fraud and cybercrime increasingly overlapping, discover how leading merchants are deploying integrated defense strategies, including machine learning-powered detection, threat intelligence sharing, and unified incident response playbooks.

Why it matters:

Security is not just a back-office function—it’s a core enabler of innovation, trust, and growth. In the modern merchant landscape, fraud mitigation and cyber resilience are as important as product discovery and checkout UX.

By participating in this Summit, you will:

1. Gain strategic insights from leading merchants and commerce technologists on what’s next in customer experience and commerce growth. 
2. Discover tools and frameworks to optimize operations, reduce fraud, and increase customer engagement. 
3. Understand the emerging trends that will shape the future of retail and digital commerce. 
4. Receive tailored threat intelligence and expert guidance to better understand and respond to evolving cybersecurity needs.

Join the Mastercard Virtual Innovation Summit: Merchants for this must-attend event. The Summit will occur on June 24-26, 2025 and you may participate by access our online video conferencing platforms.  Each session will take place from 11:00 am ET to 1:30 pm ET (8 am PT to 10:30 am PT). The agenda will be published in May.

The sessions will be available for all employees at your company once you enroll.  If you are unable to attend one of the live sessions, the recordings will be available on the Digital Safari platform for up to six (6) months after the Summit. Mastercard will provide instructions on accessing the Digital Safari platform after the Summit.

By accessing the RiskRecon Program, Client will receive:

• Ongoing cyber risk monitoring of customer-selected third parties.
• Threat intelligence and current trends gathered from diverse proprietary data sources that are incorporated into the analysis in the assessment.
• Peer benchmarking of cybersecurity ratings and common cybersecurity vulnerabilities with respect to external security facing cyber risks.
• Information about common cybersecurity vulnerabilities identified across the spectrum of commonly used third-party service providers.

By accessing the Cyber Insights Report, Client will receive information about common cybersecurity vulnerabilities identified across the spectrum of commonly used third-party service providers. This is a one-time Deliverable

TERM:

The term of this this Program Overview, the Terms and Conditions and the EULA, including access to the Summit recordings and the RiskRecon Program is six (6) months, effective as of the submission of the Enrollment Form.

FEES: Based upon the scope of services described herein, the Fees will total Two Hundred Thousand Dollars (USD $200,000). For avoidance of doubt, any access to additional speaker series, additional RiskRecon licenses, additional Cyber Insights Reports, or access to other features of the Digital Safari platform will be subject to a separate written agreement between the parties.

Mastercard and Client are parties to that certain revenue generating agreement, as amended from time to time (the “AA”). To strengthen the relationship between the Parties and further drive utilization of cards and the Mastercard brand described in the AA, Mastercard will contribute USD $200,000 to the AA to implement and support the Services described in this Schedule.

Please review the Terms and Conditions and then complete the Enrollment Form to receive access to the Summit, the RiskRecon Program and the Cyber Insights Report. Upon submission of the Enrollment Form, you will receive additional details on accessing the Summit sessions, the Digital Safari platform, the RiskRecon Program and the Cyber Insights Report.

Proceed to Accept Terms and Request Access