With a focus on our customers and their needs, we’ve developed a highly curated and thoughtful suite of services. Each service area takes advantage of our data and technology, as well as our expertise and experience.
Ideation, rapid prototyping, product design and agile development programs
Actionable insights based on aggregated and anonymized transactions
Pre-packaged or custom analytics, including benchmarking and propensity modeling
Tools to experiment and test multiple approaches to find the best path forward, as well as measure results
Card solutions to drive consumer engagement and preference
SaaS-based solutions to enable exceptional consumer experiences that engender loyalty
Hands-on expertise across industries and practices, supported by real-time data
End-to-end marketing and campaign execution across the consumer lifecycle
Data & Services in action
Leading with Integrity and Experience
Data & Services is led by a collective of industry experts bringing a range of experience and expertise to our clients each day.
PRESIDENT, DATA & SERVICES
Raj Seshadri leads Mastercard’s global Data & Services team. She is responsible globally for a unique range of data-driven capabilities that help customers make smarter decisions with better outcomes. These include analytics, insights, consulting, loyalty, marketing, innovation and test & learn services and platforms. They enhance the value of payments, improve business performance and elevate consumer engagement for financial institutions, retail and commerce firms, processors, acquirers, fintechs, neo-banks and public-sector institutions.
PRESIDENT, LOYALTY AND ENGAGEMENT SERVICES
Francis A. Hondal is president of Loyalty and Engagement Services at Mastercard and a member of the company's management committee. Francis oversees Mastercard's robust loyalty platforms and products as well as its agile, cross-collaboration implementation team focused on high-impact marketing programs and rapid product design services.
EXECUTIVE VICE PRESIDENT, PLATFORMS
Andrew Fedorchek is the Executive Vice President, Technology, for Data & Services. He leads a global team of software engineers and technology professionals focused on agile software development and the business application of data science, delivering analytics for Mastercard customers to make smarter decisions with better outcomes. In this role, Mr. Fedorchek provides a strategic vision for the future of the technology and infrastructure that underpin our Advisors Consulting and Loyalty & Engagement product offerings, as well as contributing leadership to Mastercard’s core technology environment.
EXECUTIVE VICE PRESIDENT, INSIGHTS & ENABLEMENT
Cathy Baker is an Executive Vice President in Data & Services, leading the Insights & Enablement team for Mastercard. The Insights & Enablement team plays a vital role in the Data & Services organization by leading efforts to ensure we have the right infrastructure and tools to enable data-driven decisions and optimize productivity. Insights & Enablement provide data and analytics to allow for informed decision making, managing a fully integrated internal platform that supports sales through delivery operations, managing risk and compliance to ensure fit-for-purpose controls, and optimizing procurement processes -- all in support of Operational Excellence, Knowledge Management, and Collaboration.
Executive Vice President, Consulting & Innovation Services
Fabrizio Burlando is executive vice president of consulting and innovation services for Mastercard, helping customers across sectors make smarter decisions with better outcomes as they prepare for a more digital future. He leads a global product team that develops and manages data-centered solutions, re-imagining and co-developing the next generation of innovations with customers in over 60 countries.
EXECUTIVE VICE PRESIDENT, CHIEF DATA OFFICER
JoAnn C. Stonier is Executive Vice President, Chief Data Officer for Mastercard. In this role, she is responsible for enterprise-wide data strategy and management to ensure the organization maximizes the value of its information assets. Ms. Stonier and her team of global professionals identify the opportunities associated with Mastercard’s information assets and assist in the development of the tools, processes, policies and standards necessary to enable their use.
EXECUTIVE VICE PRESIDENT, STRATEGY, INNOVATION AND PRODUCT DEVELOPMENT
Michael Fiore is Executive Vice President of Strategy, Innovation & Product Development for Mastercard’s global Data & Services team. In this role, Michael drives the long-term growth and success of the Data & Services business by identifying opportunities to further embed services into Mastercard’s overall strategy, and by extending capabilities into new use cases. Michael oversees various strategic areas for Data & Services such as pricing, segments, new product development, M&A and partnerships and marketing.
EXECUTIVE VICE PRESIDENT, SALES & SERVICING
Satvinder Singh is Executive Vice President for Sales & Servicing in Mastercard’s Data & Services business. He leads the global team responsible for building partnerships with Mastercard’s customers. His experience spans building market-leading global sales and product teams, managing businesses across different market and product cycles, and delivering strong and consistent financial and operational results
EXECUTIVE VICE PRESIDENT, Insights & Analytics
Mohamed is executive vice president of insights and analytics at Mastercard. He leads a global team focused on developing services and platforms that help our customers use data and insights to make smarter decisions with better outcomes, like marketing more accurately, testing and measuring initiatives, managing risk, and forecasting spend via Mastercard SpendingPulse™.