• Learning Hub
What we do
PLATFORM CAPABILITIES
SessionM powers many of the world’s leading consumer loyalty and engagement programs with a holistic platform solution and Mastercard's loyalty industry expertise.
Data management
Real-time profiles, segmentation and data flexibility
Points and tiers
Points, tiers and incentives
Campaigns
Scheduled and triggered omnichannel marketing
Rewards and offers
Flexible discounts, promos and incentives
Analytics and insights
Performance dashboards and reporting
SESSIONM ADVANTAGES
Strategic services
Design and execute the right loyalty program strategy
Why we're different
A flexible loyalty platform, backed by global scale and expertise
Platform enablers
Unified customer profiles
Build a single customer view that enables relevant experiences
Omnichannel experiences
Engage with customers on mobile, web and in store
Who we serve
LOYALTY FOR YOUR INDUSTRY
Brands across industries depend on SessionM technology to build a loyalty marketing ecosystem that acquires and engages with customers.
Retailers
Create a seamless shopping experience
Restaurants
Drive more frequent visits with relevant offers
Fuel and convenience
Reward behaviors and multi-step transactions
Airlines
Upgrade your frequent flyer program with flexible campaign management
Programs we power
SESSIONM IN ACTION
SessionM empowers you to attract and engage new and existing customers and cultivate brand loyalty.
Earn and burn loyalty
Reduce customer churn with flexible ways to redeem
Offer programs
Trigger and schedule promotions
Paid loyalty
Provide members benefits worth paying for
Tiered programs
Establish and manage program tiers
Loyalty resources
UNMATCHED LOYALTY EXPERTISE
Mastercard helps brands build and nurture authentic, personal relationships with customers through loyalty strategy, partnerships and expertise.
Partners
Build a loyalty ecosystem around SessionM
Reports
Read insights from our experts
Learning Hub
Computer screen showing how to set up tiers
SESSIONM'S CAPABILITIES

Points and tiers

Cultivate loyal customers with the right points, tiers and incentives.
How it works

Recognize and reward your most loyal customers

A single customer view helps brands reward behaviors, increase customer retention and recognize their loyal consumers through lifecycle management.

Points and tiers case study image An apparel retailer’s expanded loyalty program increased membership, order value

The retailer had tier-based offers but lacked a points system or rewards. SessionM expanded the loyalty program with spend-based points that could be redeemed for discounts, exclusive tiers for top customers and product category bonus-point promotions. SessionM also integrated directly with the retailer’s customer relationship management (CRM) system, giving the retailer a 360-degree view of their customers, and enabling email campaigns with more advanced segmentation. The expanded program led to 15% year-over-year growth in loyalty program membership and a 40% year-over-year increase in average order value.

Case study

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