• Learning Hub
What we do
PLATFORM CAPABILITIES
SessionM powers many of the world’s leading consumer loyalty and engagement programs with a holistic platform solution and Mastercard's loyalty industry expertise.
Data management
Real-time profiles, segmentation and data flexibility
Points and tiers
Points, tiers and incentives
Campaigns
Scheduled and triggered omnichannel marketing
Rewards and offers
Flexible discounts, promos and incentives
Analytics and insights
Performance dashboards and reporting
SESSIONM ADVANTAGES
Strategic services
Design and execute the right loyalty program strategy
Why we're different
A flexible loyalty platform, backed by global scale and expertise
Platform enablers
Unified customer profiles
Build a single customer view that enables relevant experiences
Omnichannel experiences
Engage with customers on mobile, web and in store
Who we serve
LOYALTY FOR YOUR INDUSTRY
Brands across industries depend on SessionM technology to build a loyalty marketing ecosystem that acquires and engages with customers.
Retailers
Create a seamless shopping experience
Restaurants
Drive more frequent visits with relevant offers
Fuel and convenience
Reward behaviors and multi-step transactions
Airlines
Upgrade your frequent flyer program with flexible campaign management
Programs we power
SESSIONM IN ACTION
SessionM empowers you to attract and engage new and existing customers and cultivate brand loyalty.
Earn and burn loyalty
Reduce customer churn with flexible ways to redeem
Offer programs
Trigger and schedule promotions
Paid loyalty
Provide members benefits worth paying for
Tiered programs
Establish and manage program tiers
Loyalty resources
UNMATCHED LOYALTY EXPERTISE
Mastercard helps brands build and nurture authentic, personal relationships with customers through loyalty strategy, partnerships and expertise.
Partners
Build a loyalty ecosystem around SessionM
Reports
Read insights from our experts
Learning Hub
SessionM Retail banner
WHO WE SERVE

Retail loyalty

Shoppers have more brands and retailers to choose from and more ways to shop. SessionM helps retailers connect the customer journey to ensure a seamless and personalized shopping experience, making anonymous guests known, loyal and profitable.
How it works

Drive more frequent purchases and incremental spend

SessionM provides retailers and brands with campaign execution capabilities coupled with comprehensive loyalty management solutions. Retail loyalty programs that use SessionM are increasing engagement and profitability with relevant and personalized outreach in real time.

SessionM Retail case study An apparel retailer’s expanded loyalty program increased membership, order value

The retailer had tier-based offers but lacked a points system or rewards. SessionM expanded the loyalty program with spend-based points that could be redeemed for discounts, exclusive tiers for top customers and product category bonus-point promotions. SessionM also integrated directly with the retailer’s customer relationship management (CRM) system, giving the retailer a 360-degree view of their customers, and enabling email campaigns with more advanced segmentation. The expanded program led to 15% year-over-year growth in loyalty program membership and a 40% year-over-year increase in average order value. 

Case study

Related resources

retail_touchpoints_report_teaser.png 2023 Customer Loyalty and Personalization Benchmark Report
Report
Woman looking at window display
Blog
How retailers can optimize that consumer engagement sweet spot

It’s difficult to make the perfect decision on the first try. Business experimentation allows retail and CPG companies to measure the cause-and-effect impact of an initiative for optimum results.

Read more
Economic outlook 2023 tile image
Outlook Report
Economic Outlook 2023

This year's Economic Outlook report explores the causes and effects shaping the speed and path of real economic growth, - focusing on housing prices, interest rates, inflation, consumer spending & omnichannel growth.

Read more
EU Travel spinoff teaser
Blog
Europe travel trends 2023: Embracing experiences

It’s no shock tourism-driven European countries benefit from resilient global travel. It’s where European travelers are trending to explore that will surprise.

Read more