Small Business Reset

The global health crisis affected small and medium-sized businesses (SMBs) in vastly different ways. Access the interactive report to learn more about the outsized impact to small businesses around the globe, including store closures and launches, digital innovation and their future outlook.

This report, the fifth in our Recovery Insights series, digs into a number of key trends that demonstrate the impact of the pandemic to the broader SMB landscape:

The travel industry was hit hard by Covid-19 as borders closed and regions went into lockdown. As some restrictions ease and people feel more comfortable venturing beyond their homes, travel is showing early signs of recovery.

This report, the fourth in our Recovery Insights series, provides an in-depth analysis of the global travel trends in 2021 and beyond.

Covid-19 accelerated e-commerce around the globe and forced retailers to shift to digital. Learn how much of that digital shift we expect to be permanent by country and by sector, and the impact on the globalization of e-commerce.

2020 was a year like no other. All eyes are now on 2021 for recovery. The world became more distanced, domestically focused and digital in 2020. In 2021, pent-up demand will likely drive some recovery as socializing becomes possible and businesses start realizing the benefits of becoming more digital.