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Brands across industries are reworking their loyalty programs to go beyond points and promotional offers and include more personalized and enhanced experiences. However, in a crowded vendor marketplace, how can marketers identify which vendors to consider, let alone which one to implement?

In The Forrester Wave™: Loyalty Solutions, Q2 2021, Forrester Research evaluates the 14 most significant customer loyalty solutions in order to help B2C marketers choose the best provider for their organization’s needs and priorities.

"Mastercard Loyalty and Engagement – is a portfolio of full-service and white label offerings that span data management, rewards and offers, marketing services, performance marketing, test and learn, analytics and fraud"

This report dives into:

  • What B2C marketing pros are looking for in technology and service partners

  • Trends in the loyalty provider landscape

  • What customers should look for in loyalty solutions

 

Download the full report from Forrester to learn why Mastercard Data & Services has been named a Strong Performer in the 2021 Forrester Wave.

Additional Resources

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Loyalty360.org
Breeding Consumer Loyalty through Enhanced Digital Engagement

How can you better connect with cardholders and earn their loyalty? We’ve identified three strategies to drive meaningful digital engagement.