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Mastercard Webinar: Understanding the COVID-19 Innovation Sentinel Report

September 29, 3:00 p.m. - 4:00 p.m. SGT (UTC+8)

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Dive deeper into the most recent Mastercard Innovation Sentinel Report to understand the impact and implications of COVID-19 for the payment ecosystem.

This webinar discusses the most recent issue of the Mastercard Innovation Sentinel Report, which evaluates the critical trends we have seen emerge as a result of the pandemic. It examines how the pandemic is shaping customer behavior, what the impact is on businesses around the world and what it means for financial institutions.

The multiple chapters in the Innovation Sentinel report summarizes the key themes that these trends are driving for issuers, acquirers and merchants, and offer a set of recommendations against each theme. Topics covered include how to strengthen a cards business, improve related revenue streams and cost drivers, capitalize on Open Banking and Finance capabilities, and become a leader in Commercial and Small-to-Midsize Business (SMB) Banking.

The report also analyzes why "Digital First" value propositions have become more important than ever amidst global lockdowns and how to better assess and manage credit risk. The final section focuses on the renewed importance of building partnerships to accelerate change.

Webinar Speakers:

Donovan Yong Headshot



Donovan Yong

Vice President, Product Management, Mastercard

Raul Escribano headshot



Raul Escribano

Senior Vice President, Data & Services, Mastercard

Giuseppe Racanelli Headshot



Giuseppe Racanelli

Senior Managing Consultant, Data & Services, Mastercard

Toby Jennings



Toby Jennings

Principal, Data & Services, Mastercard


In this Webinar, you will learn:

  • Critical trends and long-term changes observed as a result of the pandemic

  • Insights and high-level recommendations on how to thrive in this new normal

  • How partnerships can help industry players build innovative solutions and address the most pressing issues raised by the crisis


Register for the Webinar

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