This session originally took place at the London Excellence in Customer Engagement Summit on October 16, 2024.
With consumer fundamentals improving in Europe, it’s key for organizations to stay informed and understand shifting consumer preferences ahead of the upcoming holiday season and beyond. Discover the latest macroeconomic European insights from Mastercard’s Max Lambertson, Director, Mastercard Economics Institute and how they are affecting consumer spend in retail. In this session we’ll explore:
- How the European economy has moved past inflation and interest rate shock
- The shifts and patterns in both online and in-store consumer behavior
- The resilient consumers share of wallet
- The impact of consumers craving experiences
Speaker:
Max Lambertson Director, Mastercard Economics
