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Restaurant Trends: How the economy and consumers will shape the restaurant industry in 2023

In 2023, consumers continue to prioritise in-person experiences while maintaining new preferences for how, when and where they dine following the experience of the pandemic. While this means that restaurants are enjoying a boom in demand for their services, the hospitality sector also faces headwinds from inflation and staff shortages. This challenging environment places a premium on anticipating consumer behaviour to best capture this strong demand.

View on-demand to hear about:

  • Macroeconomic global and EMEA economic insights and how they affect consumer spending behavior in restaurants and other experience industries.

  • How restaurants are responding to challenges include new consumer preferences and supply constraints.

  • Tactics and case studies of how the industry is using data-driven approaches to drive incremental value when making business decisions and using loyalty programs to drive customer engagement.

 

Speakers:

Evan Voshell
Evan Voshell Vice President, Segment Management
Max Lambertson
Max Lambertson Manager, Economist, Mastercard Economics Institute, Europe, Middle East & Africa

View on-demand

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