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Mastercard Safety & Security Program: Test & Learn Insights Report

November 10, 10:00 a.m. - 11:00 a.m., Indonesia Time

This webinar will cover the findings from the Test & Learn Insights Report (TLIR) conducted by Mastercard in Indonesia as part of the Safety & Security Program. This quantitative study aims to help issuers understand the impact of declined transactions and reduce negative effects on future spend behavior.

Webinar Speakers:

Minsook Cho Principal, Data and Services 

Minsook Cho

Principal, Data & Services

Nana Lee Headshot



Nana Lee

Managing Consultant, Data & Services

Key Topics Include:

  • Impact of declined transaction on future spend behavior

  • Reasons for a declined transaction and impact on future spend behavior

  • Are cardholders with certain attributes more sensitive towards declines?


Register for the Webinar

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