This webinar will cover the findings from the Test & Learn Insights Report (TLIR) conducted by Mastercard in Malaysia as part of the Safety & Security Program. This quantitative study aims to help issuers understand the impact of declined transactions and reduce negative effects on future spend behavior.
Webinar Speakers:
Minsook ChoPrincipal, Data & Services | ||
| Nana LeeManaging Consultant, Data & Services |
Key Topics Include:
Impact of declined transaction on future spend behavior
Reasons for a declined transaction and impact on future spend behavior
Are cardholders with certain attributes more sensitive towards declines?