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What we do
SessionM powers many of the world’s leading consumer loyalty and engagement programs with a holistic platform solution and Mastercard's loyalty industry expertise.
Data management
Real-time profiles, segmentation and data flexibility
Points and tiers
Points, tiers and incentives
Scheduled and triggered omnichannel marketing
Rewards and offers
Flexible discounts, promos and incentives
Analytics and insights
Performance dashboards and reporting
Strategic services
Design and execute the right loyalty program strategy
Why we're different
A flexible loyalty platform, backed by global scale and expertise
Platform enablers
Unified customer profiles
Build a single customer view that enables relevant experiences
Omnichannel experiences
Engage with customers on mobile, web and in store
Who we serve
Brands across industries depend on SessionM technology to build a loyalty marketing ecosystem that acquires and engages with customers.
Create a seamless shopping experience
Drive more frequent visits with relevant offers
Fuel and convenience
Reward behaviors and multi-step transactions
Upgrade your frequent flyer program with flexible campaign management
Programs we power
SessionM empowers you to attract and engage new and existing customers and cultivate brand loyalty.
Earn and burn loyalty
Reduce customer churn with flexible ways to redeem
Offer programs
Trigger and schedule promotions
Paid loyalty
Provide members benefits worth paying for
Tiered programs
Establish and manage program tiers
Loyalty resources
Mastercard helps brands build and nurture authentic, personal relationships with customers through loyalty strategy, partnerships and expertise.
Build a loyalty ecosystem around SessionM
Read insights from our experts
Learning Hub
What we do_Insights and Analytics

Analytics and insights

Measure the effectiveness of your loyalty program and marketing campaigns.
How it works

Comprehensive member, campaign and offer analytics

Through robust reporting, understand your loyalty program performance, track critical key performance indicators, improve future promotions and demonstrate the ROI to your stakeholders.

Page analytics case study image A specialty retailer’s enhanced customer retention strategies grew new revenue

A retailer with over 50 store locations wanted to enhance their retention strategies and grow new revenue, but lacked the capabilities to deliver personalized, omnichannel experiences. The retailer used SessionM to reach loyalty member segments with relevant offers, campaigns and messaging. The platform, which issued more than 5.6 million offers since the program launched, provided a seamless customer experience by integrating the website, app and in-store POS systems. Unified first-party data also unlocked opportunities to increase basket size and cross sell other product categories. This resulted in $705 million in revenue generated by member purchases over 12 months, with more than half of members transacting at least six times.

Case study

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