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What we do
PLATFORM CAPABILITIES
SessionM powers many of the world’s leading consumer loyalty and engagement programs with a holistic platform solution and Mastercard's loyalty industry expertise.
Data management
Real-time profiles, segmentation and data flexibility
Points and tiers
Points, tiers and incentives
Campaigns
Scheduled and triggered omnichannel marketing
Rewards and offers
Flexible discounts, promos and incentives
Analytics and insights
Performance dashboards and reporting
SESSIONM ADVANTAGES
Strategic services
Design and execute the right loyalty program strategy
Why we're different
A flexible loyalty platform, backed by global scale and expertise
Platform enablers
Unified customer profiles
Build a single customer view that enables relevant experiences
Omnichannel experiences
Engage with customers on mobile, web and in store
Who we serve
LOYALTY FOR YOUR INDUSTRY
Brands across industries depend on SessionM technology to build a loyalty marketing ecosystem that acquires and engages with customers.
Retailers
Create a seamless shopping experience
Restaurants
Drive more frequent visits with relevant offers
Fuel and convenience
Reward behaviors and multi-step transactions
Airlines
Upgrade your frequent flyer program with flexible campaign management
Programs we power
SESSIONM IN ACTION
SessionM empowers you to attract and engage new and existing customers and cultivate brand loyalty.
Earn and burn loyalty
Reduce customer churn with flexible ways to redeem
Offer programs
Trigger and schedule promotions
Paid loyalty
Provide members benefits worth paying for
Tiered programs
Establish and manage program tiers
Loyalty resources
UNMATCHED LOYALTY EXPERTISE
Mastercard helps brands build and nurture authentic, personal relationships with customers through loyalty strategy, partnerships and expertise.
Partners
Build a loyalty ecosystem around SessionM
Reports
Read insights from our experts
Learning Hub
SessionM Restaurant banner
WHO WE SERVE

Restaurant loyalty

In the highly competitive quick service and fast casual restaurant industry, knowing what your guest bought today - and better yet - anticipating what your guest will buy tomorrow has become table stakes in keeping up with consumer expectations. SessionM helps restaurant loyalty programs execute highly personalized experiences, resulting in more loyal and profitable customers.
How it works

Serve incentives that motivate repeat visits

SessionM puts your restaurant customer data at the heart of your engagement and loyalty initiatives. This allows you to better understand your guests’ preferences and behaviors and offer them the most differentiated incentives and experiences to make your restaurant their go-to dining establishment.

A fast casual restaurant's new and expanded loyalty program boosts incremental sales

The restaurant was growing quickly but did not yet have a loyalty program. The restaurant first used SessionM to launch a simple loyalty program with points-based offers that guests could redeem for select food items. As more guests joined the program, the restaurant used SessionM to expand the program and introduce new functionality, including an expanded rewards store, campaign segmentation based on guests’ level of engagement and gamified achievements. The program exceeded performance expectations for membership and engagement, with 20 million members participating within the first year, and over $5 million in incremental sales in the first three months. 

Case study

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