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SessionM's customer engagement and loyalty platform powers personalized and rewarding experiences for the world's largest brands, specializing in Restaurants, Retail, Consumer Goods and Travel.

 SessionM offers:

Compelling Loyalty Programs and Offers
Craft a differentiated loyalty experience to drive high value customer behaviors while gaining valuable information on customer analytics and preferences. Flexible functionality enables the creation of unique loyalty programs and personalized experiences.
Personalized Customer Experiences
Win critical moments by responding to customer signals at any time, across any channel. Fusing machine-learning, real-time decisioning with an ability to engage with customers across any channel to deliver smarter customer interactions and engagements.
Powerful Customer Data Management
SessionM’s technology gathers real-time and batched first party data across multiple channels to build a database of individual 360-degree customer profiles that become actionable to all systems.
Meaningful Insights and Analytics
Extract actionable customer insights from the SessionM platform. Analyze customer lifetime value and risk of churn on an individual basis, view critical loyalty health metrics, and compare the effectiveness of different promotional campaigns in a single dashboard.

Additional Resources

Report
Top retail trends in 2023

What are the top retail trends in 2023? From data-driven customer experiences to loyalty beyond points, learn the six trends that will drive retail's identity in 2023.

Economics Institute
Economic Outlook 2023

This year's Economic Outlook report explores the causes and effects shaping the speed and path of real economic growth, - focusing on housing prices, interest rates, inflation, consumer spending & omnichannel growth.

Blog
Pharmacy perceptions: Finding comfort in health care

Retail pharmacies have established themselves as the go-to for medicine, but consumers want more. A strategy shift can make them both hubs of information and sources of comfort.

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