Future Forward. Retail
What does the future hold for retailers in Australia? With rising uncertainties in the global economy, being ahead of the curve has never been more critical to business success.
Mastercard recently hosted a breakfast forum on 1st June 2023 in Sydney. Featuring three high-impact and interactive sessions, we tackled some of the most pressing questions for retailers today covering digital innovation, personalization, and customer engagement.
Sessions included:
- The “Bungee Jump” Economy: Outlook for Consumers and Retailers
- Innovating for the Future: How Personalization, Loyalty and Digital CX are Shaping Consumer Expectations
- Cutting through the Noise: Distilling Data into Actionable Insights in a Post-Pandemic World
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Featured speakers:

David Mann Chief Economist - AP and MEA, Mastercard

Kelly Tamaccio Vice President Sales - NAM & ANZ, Dynamic Yield

Cameron Irving Vice President, Specialist Sales, Loyalty, Mastercard

Joseph McGuire Principal, Innovation Consulting, Mastercard

Angy Fernhout Senior Managing Consultant, Advisors Client Services, Mastercard

Bonnie Bradley Chapter Area Lead - Marketing, Digital & eCommerce, The Warehouse Group

Beth Pondo Director, Consumer Strategy and Operations, Uber

Matthieu Louvrier Principal, Advisors Client Services – ANZ, Mastercard

Ram Radhakrishnan General Manager Customer Analytics, AI & Data Science, Woolworths Group