Covid-19 has dramatically impacted the travel industry in 2020. Learn the story of where, how and why people are traveling from the air and from the ground, and the trends to watch as the industry tries to recover.
The Covid-19 outbreak has accelerated the digitization of how we work, live and shop. Learn how businesses navigated the shift to digital, how consumers responded, and the spending trends likely to stay in a post-Covid-19 world.
This week’s Chronicles of the New Normal is on consumer sentiment. Undoubtedly, many new behaviors and habits emerged from social distancing and restrictions during 2020. With a heightened focus on health and finances, consumers have developed new expectations and attitudes that may stay for the long term.