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Covid-19 has drastically accelerated the pace of customers moving online.

With customers now embracing digital banking and moving many everyday transactions online, it is critical for banks to rethink their branch strategy - both from a customer experience and operational excellence point-of-view.

Join this webinar as we examine how evolving customer behaviors are necessitating changes to existing branch operations, and discuss how Covid-19 will shape the future of branches in an omni-channel era.



Dan Melki 

Dan Melki

Senior Vice President, Business Development

Sara Headshot 

Sara Hidayatullah

Managing Consultant, Advisors


Watch on-demand

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